New Online Reservation System

April 13, 2018

You can make your own court reservations now for slots starting April 19th.  Please follow these steps to start using the system:

  • Go to the https://www.yourcourts.com site and click the Login link at the top of the page or you can go directly to the login page by bookmarking the URL address https://www.yourcourts.com/yourcourts/security/index.
  • Enter your email address and “quakeraurora” as your initial password (no quotes)
  • Change your password and confirm your profile details, especially getting your cell phone in the correct field.
  • Start using YourCourts for your reservations starting April 19th.
  • You’ll be able to make one reservation per day for up to two-hours and one week in advance (down to the hour).  So right now reservations can be made up until 1pm on 4/19.
  • You can have up to three active reservations in advance.
  • You can still use the answering service if you prefer or are having troubles with the system.
  • See the user’s guide here for more info using the system (please note that we will not be using all features).
  • Those in charge of reserved groups (leagues) are designated as captains for those reservations so you can cancel them when not playing.  When making personal reservations, don’t use the “Choose a Team” option.

Enjoy the new convenience of making your own reservations!


Important Court Reservation Info

March 15, 2018

Court Reservations/Answering Service

We are testing an online court reservation service that will allow you to make your own reservations!  We can set up rules to keep it fair for all members such as:

  • Our two-hour and one week in advance limits and,
  • By limiting the number of reservations a member can make to one per day and to three active reservations in advance.

Until it is implemented:

  • Do not call the answering service for reservations during their peak call periods of 8:00-8:30am, 12:00-1:15pm and 4:30-6:00pm or you will likely encounter a delay.
  • Also, please take the time to check the schedule on our website for available slots before calling and,
  • Please limit your calls to one reservation at a time.

Welcome New Members!

Please welcome these new members:

  • Mark Halter
  • Martha Mathewson
  • Douglas McFarland
  • The family of Igor Palavestra & Maja Palavestra

Mark your Calendars

  • The next board meeting is scheduled for Wednesday, May 9th at 7pm.  All members are welcome.
  • The 2nd Annual Summer Celebration is scheduled for Thursday, May 31st at the club starting at 6pm.  Last year we had a lot of fun with great food, drink and entertainment so don’t miss it!

PLEASE…

The club belongs to all of us and we all need to pitch in.…so please pick up after yourself, especially paper cups, dishes and stray tennis balls (including those behind the backdrops after practicing).


Important updates for the new year

December 19, 2017
Best Wishes for the Holidays and Happy New Year
The holiday season is a great time to enjoy the club with family and friends.  During this time we expect more reservations than usual so, if your group is not using a reserved slot, please remember to cancel it so other members can play during that time.  Also, please remember to sign yourself in and your guests.  Don’t forget that you can review court availability on our website on this page.

Board of Directors Election Results
Congratulations to Lynn Martin who has been elected to the Board of Directors.  She joins Fred Bristol and Tom Siener who were re-elected.  Every year the terms of three seats expire, so if you have been a member for two years and are interested in helping the board keep the club running, please contact the chair of our nominating committee Mitch Stenger.

New Member
Christine Gray Tinnesz has upgraded to a family membership.  Please welcome her husband Dylan.

Parking
Please park your car away from the building during the winter months to avoid snow and ice that might fall from the roof.

Playing Time
If you would like to have more group playing time, please check out the current groups on the Master Reserved Schedule and contact the appropriate coordinator so you can be included in their future schedules, put on a waiting list and/or listed as a sub.

Membership Recruitment
While we have a very vibrant membership, we are always on the lookout for new members.  Since word of mouth is the best way to recruit new members, we will soon be posting our membership application on the website so you can share it with potential members.  As always, please refer potential members to Elaine Idzik or Flo Vach.

Lost and Found
Coats and other clothes that have been left at the club for a long period of time have been removed and will be donated if not claimed by the end of the year.  Please reply to this email if you have left something that has been removed.  This process will be repeated on a regular basis so please don’t leave your personal belongings at the club.

Reservation Tips
For the best service, please avoid calling the answering service during their high-volume times between 8:00-8:30am and 4:00-6:00pm Mon-Fri.  Also, please remember that we have a two-hour limit on reservations.

Facility Improvements
Some of the capital improvements we are considering include resurfacing the courts, improving the summer ventilation, installing exterior spacers along the parking lot and muffling the furnace.  An annual member work day will be scheduled this spring to tackle smaller projects and do deep cleaning.

Furnace Switch
If you turn the furnace off, please remember to turn the switch back to the winter position so the next group is comfortable.

Mark your Calendars
The 2nd Annual Summer Celebration is tentatively scheduled for Thursday, May 31st at the club starting at 6pm.  Last year we had a lot of fun with great food, drink and entertainment so don’t miss it!


Board of Directors and New Members

October 4, 2017

Board of Directors

We still have spots on the ballot for the annual election of three seats (of nine) on the board of directors that will be held this month.  One of the seats has no one running for re-election.  If you have been a member for at least two years and are interested in serving a three-year term and helping the board keep the club running, please contact Mitch Stenger.

Board Elections

Please watch your email inbox later this month for your online ballot.  We’ll be using the Survey Monkey system again.  Remember, family members get two votes so check both emails and vote through both ballots.  If you don’t receive a ballot, please check your spam folder.

Welcome New Members

Please welcome our newest members and include them in your groups:

  • Wojtek Starakiewicz and Denise Starakiewicz
  • Karl Hamberger
  • Joe Armenia and Keri Raymond
  • John Beyer
  • Also, the Ackers (Derek and Cindy) and Hart-Novas (Tara and Chris) have upgraded to family memberships

Welcome back for the 2017-18 Tennis Season!

August 26, 2017

Hello to returning and new members!  We hope you’re having a great summer.  The indoor season officially starts the day after Labor Day when our leagues start and reserved court time goes into effect.  Remember, we are a “do-it-ourselves” club so we rely on all members to pitch in to help keep it clean.  Please pick up after yourself, wash your dishes, take home the garbage and recycling when they’re full, sweep up the fuzz and collect the balls behind the curtains after using the ball machine, etc.  Treat the club like we treat our own homes.

Also, it’s important to sign in every time you play (including guests) and to always call the answering service if you are not going to use your reserved court so other members can play.  With the new flexibility for court reservations, the sign-in sheet has a new look.  It’s very important to note the time you turn off the lights so the next member can be sure they have cooled off 20 minutes before turning them back on (to avoid an even longer wait).

Welcome new members
Please welcome our latest new members to the club:  Susan Bach and Diane and Preston Zarlock.  Also, two members have upgraded to family memberships adding Amy Bush and Glenn Maue.  Please include them in your groups.

Membership Dues
Invoices will be mailed the week of August 21st.  If you don’t receive it, please contact Carole Lane or our accountants at Philipps Brooks.

If there will be a change in your membership status or if you need to continue your medical leave, it is critical that you contact Carole in writing ASAP.  Your membership invoice is due upon receipt (but no later than September 20th).  If payment is not received by October 1st, membership privileges will be suspended.

Court Reservations
Over the summer, we implemented more flexible time slots (60, 90 and 120-minutes) so members don’t need to reserve two slots totaling three hours to play two hours.  In addition, we have been working with the answering service on a new reservation system that will handle this change; speed up the process; minimize input errors; and include email/text confirmations and reminders.

Beginning this fall, when you reserve a court, you’ll be asked:

  • How long you’d like to play (60, 90 or 120 minutes)
  • What court you are reserving (or next available court)
  • The date and time
  • Your name only – the system already has our active membership list with emails and cell phone numbers
  • You will receive an email and/or text message confirming your reservation and a reminder the day before.  If you’d like to change any of these options, please tell the answering service or contact Fred Bristol.  If we don’t have your cell phone for the text reminders, please give it to the service or Fred so it can be added for this functionality.
  • To save time in making your reservation, please check the online calendar first so you know what time slots are available.  The calendar has a different look than our old Google sheet.  To become familiar with it, go to http://secure-abbottanswering.net/as/#/vcalendar/A926496D.  Navigation controls are in the upper left corner so you can also view by week or day using the arrows to change the date range.  Once we go live, the link will be in the usual spot on the website.
  • Also, please avoid calling the answering service during their high-volume times between 8:00-8:30am and 4:00-6:00pm Mon-Fri).

Board Elections
The annual election of three open (of nine) board of director seats will be held this fall prior to our annual meeting.  If you are interested in serving a three-year term and helping the board keep the club running, please contact Mitch Stenger.

Rosé & Racquets ‘n Beer & Balls
Thanks to our social committee for a great event on June 1st.  Don’t miss our next social event which will be held in conjunction with our Annual Meeting later this year.

HAVE A HEALTHY AND ENJOYABLE SEASON!


May 2017 Updates

May 22, 2017

Rosé & Racquets ‘n Beer & Balls
Reminder:  our 1st Annual Summer Celebration is a week from Thursday, June 1st at the club starting at 6pm.  Please RSVP through the email invitation that was sent out on April 29th through Punchbowl, or by calling Rob Montone at 912-8663.

There will be live music with Patty Sauer & Steve Barrick, an open mike, local craft beer, wine, Lloyd’s Taco Factory, hearty appetizers, JB’s restringing drop off and raffle, and a tennis pro tips presentation from Ken White.  Don’t miss it!!

Welcome new members
Please welcome our latest new member to the club, Jeff Tunkey.  Please include him in your groups.  Also, John Bush plans to expand to a family membership this fall.

Court Reservations
As mentioned in the last newsletter, the board has been looking for ways to increase open court time to better accommodate our active membership.  One key change will be implementing more flexible time slots so members don’t have to reserve two slots totaling three hours when they only need two hours.

Therefore, we will be allowing 60, 90 and 120 minute slots starting May 29th when league play and regular reserved slots end.  Over the summer, we will continue to work with the answering service on a new system that will handle this change; be less prone to errors than Google Sheets; will minimize input errors; and will include email/text reminders.

Beginning this fall, reserved court time that is blocked out on a weekly basis will be limited to 120 minutes or less, effectively freeing up ten hours of court time every week from the groups who have been given double blocks to accommodate two hours of play.

Also, we will be reverting to the original purpose of reserved time, which will limit these slots to prime time (weekdays: 9am to noon and 4:30 to 9:30pm; weekends: 7:30am to noon) and to regular groups/leagues of doubles players.  There is plenty of open time for members to reserve time for singles play, especially if it is reserved a week in advance.  Also, a 60 minute slot will now be an option.

New furnace summer mode
The summer mode of the new furnace will provide additional circulation of fresh air to make playing conditions more comfortable.  While it turns off automatically when the lights are off, please turn it off when not needed and remember to turn it off when leaving to extend the life of the motor and to conserve energy.


Quaker Aurora Tennis Spring Update

March 3, 2017

Welcome new members
Two members have expanded to family memberships: the Basils and Cohns.  Please welcome the two new members we’ve gained as a result:  Robert Basil and Bjorn Nordenflycht.

Save the date
We are planning a tentative club social for Thursday, June 1st so please save the date.  More details will be coming.

New cellular booster
Thanks to Keith Perla, Jeff Murphy, Rob Montone and Bill Gipe, we have installed an antenna system that boosts the cellular signal in the court area so members can receive emergency phone calls.  The only thing you will notice is a small black antenna on the white plastic table on court 2.

New furnace
While fully operational, we are still making tweaks with the new furnace related to the overnight setback function, thermostats, and better functionality for the summer mode.

Court Reservations
With the recent influx of new members, the scheduling of open court time has been at a premium.  In one respect, this is a good problem in that the courts are getting a lot of use; on the other hand, many members have asked for some clarification of our court reservation rules and we refer members to the “Rules & Regulations” & “By-Laws” section on our web site.

Occasionally our answering service (827-7426) has recorded a wrong date or time resulting in courts that are double-booked.  We work closely with the service to use these as training opportunities for their staff and this seems to be minimizing problems.  Therefore, it’s important to bring any further scheduling issues to the attention of a Board Member so we can immediately notify our service.  Please remember that court reservations are posted on our web site so you can double-check on-line to ensure your reservation was properly recorded.
The good news is the answering service is working on a new system that will be less prone to errors than Google Sheets and therefore less likely to result in input errors.  Stay tuned!

The monthly reservations on-line also reflect the Master Reserved Schedule.  The Board has received requests for additional regular weekly time slots but due to the high demand for open slots, we have voted to hold off on adding any further reserved slots.  Instead, will be revisiting this issue for the Fall Season/Schedule after undertaking a comprehensive review of ongoing court time use.

Reserved weekly slots were created for use during “Peak Playing Hours” (Weekdays: 9am to Noon and 6 to 9pm; Weekends: 7:30am to Noon) and for members who have organized into regular groups/leagues of doubles players.  As per the Rules/Regs/By-Laws, the purpose of this system has been to “facilitate the utilization of reserved court time.”

The Board welcomes membership input regarding suggestions/modifications as we address this issue moving forward.  You can reply to this email or send an email to quakeraurora@gmail.com to contact the board at any time.

Ball Machine Use & Tennis Lessons
A few members have inquired as to QATC policy re: ball machine use & tennis lessons.  This issue is covered under the club Rules/Regs: “During the peak playing hours, the use of ball machines and lessons are not allowed unless the other court is not in use or the second court agrees to machine use while they are playing.”

We suggest that when reserving a court for ball machine use and/or lessons during such peak times, you simply check with those on the adjacent court to confirm that the ball machine/lessons won’t present any problem.  Assuming QATC members respect the wishes of their fellow club members, we anticipate that issues can continue to be kept to a minimum.

The board recently clarified that our club is not a “teaching facility” with designated tennis pros.  Members are free to give lessons to other members as long as they follow our rules regarding court reservations, court use, and guests (fees and maximum visits allowed).

Also, when using the ball machine, please remember the following as a courtesy to your fellow members:

  • Sweep up the fuzz with the dust mop or broom behind the curtain by the door.
  • Pick up balls that get behind the curtains so members can more easily locate stray balls during regular play.
  • Close the curtains between courts so balls don’t stray onto court two, especially when in use.

Reminders 

  • Please sign in!  This will be critical as we analyze court usage and reserved time slots.
  • The Guest Policy changed this year from $15/court to $10/guest, still with a maximum of five total visits/guest.  Five times should give you ample opportunity to convince them to join!
  • Board meetings are open to all members and the minutes are posted on the website.  The next meeting is scheduled for April 17th at 6pm.